9 Ways To Resolve When HP Printer Won’t Turn on

HP printers are reliable devices that have been serving people for many decades. However, it doesn’t mean that they always work smoothly. Users often find that the HP printer won’t turn on. No matter what they do, it just doesn’t power on.

A poor connection or bad electric connections caused by defective wall outlets are the major causes of it. So, it is essential to test the printer’s power outlet to see whether it is working fine. This article will give you various techniques to troubleshoot this common problem. 


Fix HP Printer Won’t Turn on With These Measures 

Use these measures to make your printer responsive and running again. 

1. Recycle Power to your Printer

If you use an internal power supply and find your HP printer not turning on, reset the power module. 

  • Take out the power cord from your device. 
  • Unplug the cord from its electrical outlet.
  • After 60 seconds, reconnect the cord back to your device.
  • Now plug the power cord into its outlet.
  • Begin a power on/off cycle according to your HP printer model. 
  • If you have a printer with a power button, press and release it. 
  • If you have a printer with a power switch, press it to the off position and then to the on position. 
  • If the printer doesn’t power on, wait for 10 seconds and hit the Power button. 

2. Set the Printer as Default

You may find an HP printer offline if it is not set as the default printing device. If you don’t find anything printing, it’s because you have not set your printer model as default.

  • In the Control Panel, hit ‘Devices and printers.’
  • Locate your HP machine in the list of printing devices.
  • After right-clicking, choose ‘Set as default printer.’
  • Choose ‘Yes’ on the confirmation prompt.

3. Restore Power After a Aaper Jam

The paper jam error often hinders the printer’s working. You may find that your HP printer does not turn on after a paper jam. This troubleshooting will restore power to it.

  • Remove the paper from the printer to clear the jam.
  • Look at every part, such as the trays, rollers, and paper feed.
  • Now, reload the paper correctly.
  • Before doing so, fan the pages so they don’t stick together.
  • Now, unplug the printer from its outlet and disconnect the cords linked to it.
  • After half a minute, reconnect the cord to the printer’s back.
  • Plug the printer into an outlet.
  • Do not use any power strips and extension cords for plugging the printer.
  • Hit the ‘Power’ button and check if the printer turns on.

4. Ensure that your Printer isn’t Set Offline 

The HP printer in error state is a common problem preventing it from working optimally. To resolve it, ensure you haven’t set the printer status offline. 

  • Access the Search box through the Windows search bar.
  • Here, input ‘control panel‘ and tap ‘OK.’
  • Now choose the ‘Devices and Printers‘ option.
  • From the list that displays, right-tap on your HP printing device.
  • Now uncheck the ‘Use printer offline‘ option. 
  • Besides this, you must also check whether your printer is set to the default mode. 

5. Ensure that the Printer Supports the External Power Module

Do you use an external power supply? Your HP printer will not turn on if the external power module isn’t compatible with the device. 

  • Access the external power module and find the specifications. 
  • Ensure that the amperage and voltage instructions on the power module correspond with those on the printer. 
  • If your external power module isn’t compatible, get a replacement module that functions with your HP printer.
  • Do that by heading to the HP Parts Store. 

6. Ensure that the Spooler Service is Running

Your spooler service must be running and in automatic mode at all times. If it isn’t, you may notice issues in the working of your printer.

  • Launch the Run dialog box by navigating to the search bar.
  • Here, input ‘services.msc.’
  • Scroll down this window and look for the spooler option.
  • It must be running.
  • Double-tap the ‘Spooler‘ option to ensure that it is set in automatic mode.
  • Choose the ‘Automatic‘ option and hit ‘Apply.’
  • After that, head to the ‘Recovery‘ tab.
  • Here, pick the ‘Restart the Service‘ option.
  • Hit the ‘Apply‘ button and save all your recent changes.
  • Now, see if you still find your HP printer in error state.

7. Prevent the Printer from Being in a Shutdown Loop

Are you one of those who found out that the HP printer won’t turn on after it was shut manually. This is a shutdown loop. You cannot use your printer until you free your printer from this loop.

  • Install the HP Print and Scan Doctor utility on your system.
  • Now, connect the cable through an Ethernet cable or a USB.
  • When the printing device is switched on, run the HP Print and Scan Doctor utility.
  • Scan for the available printer.
  • Now, select the ‘Fix Printing‘ option.

8. Clear Prior Print Jobs 

Are there too many print jobs in your printer? This might be the reason for the HP printer not turning on. In such a case, cancel the print jobs and see if you can fix the problem. 

  • Navigate to the ‘Control Panel‘ section.
  • Now, select the ‘Devices and Printers‘ option.
  • Select your HP printer from the printer’s list. 
  • Tap the ‘Options‘ menu. It is present on the top-right portion.
  • After that, select the ‘Open as administrator‘ option.
  • Now, choose the ‘Cancel all documents‘ option.
  • Hit ‘Yes.’
  • Now, check whether you can turn on your printer or not. 

9. Disconnect your USB Connector and Power on the Printer. 

Through this method, you can find out if your USB wire is defective. Access the USB connector on the printer’s back. Disconnect it from the device and then turn on your printer. See if the device is turning on. 


Concluding Words 

These techniques will be very helpful when your HP printer won’t turn on. Use every method and see where the problem lies. Connect with our printer support expert and get the genuine solution. 


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